Terms & Conditions
TERMS OF SALE
• All prices displayed on this website are in New Zealand Dollars ($NZD) and include Goods and Services Tax (GST).
• If you are ordering from outside NZ you will not be charged the GST. Once you have logged in you will see the prices excluding the GST.
• All orders paid for online are processed in $NZD only. If you would like to pay using another currency you will need to contact us.
• All items remain the property of Autumn Leaves (NZ) Limited until payment is received in full.
• Covers or packaging of products supplied may differ from images on this site due to stock differences and product updates.
SHIPPING OF GOODS
• Please see our delivery information for details on shipping methods and times.
• In the case that your item goes missing during shipping, we cannot guarantee a replacement item but we will take all efforts to track your items with the postal system.
• For International orders valued over $250NZD, contact us if you would like additional compensation cover for loss or damage up to $1500NZD.
GOODS RETURNS INFORMATION
• Goods being returned must be in good, saleable condition as you received them. A complete refund of the original purchase price will be given on all materials returned within 14 days of the invoice date (or 30 days for overseas customers). Goods returned after 14 days but within 3 months are subject to a 25% reduction on the original purchase price.
• In order to receive credit, please assist us by quoting the invoice number. Be sure items being returned via post are packed tightly and carefully. The customer is responsible to pay all expenses incurred in postage and courier, unless a mistake is incurred on our behalf.
• Second-hand books are non-returnable so please choose carefully!
• Items that we do not normally stock but we have sourced for you by special request are subject to a 25% reduction on the original purchase price or we may choose to sell on your behalf.
• Materials requested on approval are subject to the same conditions as new books and are to be returned within 14 days.